Kris described working with Todd during the purchase of a new home and sale of the family’s existing property while contractual and transaction problems were being resolved.
“Exceptional professionalism.”
Kris Carrasco Buyer and seller
Real Experiences From Buyers and Sellers
Todd Pooler Reviews and Client Testimonials
Choosing a Realtor involves more than comparing websites or advertising. Client feedback can help you understand how an agent communicates, manages deadlines, responds to problems and supports people through important decisions.
The reviews and testimonials on this page describe individual experiences working with Todd Pooler while buying, selling, relocating or coordinating both sides of a move.
Clients Served Homebuyers, sellers and people coordinating both moves
Local Focus Surprise and communities throughout the West Valley
Service Style Clear communication, preparation and direct guidance
Important Context Every review reflects one client’s individual experience
Use Reviews Thoughtfully
Client Feedback Shows the Experience—Not a Guaranteed Outcome
Reviews can reveal patterns in communication, preparation, availability and problem-solving. They cannot promise that another buyer or seller will receive the same price, timeline or transaction result.
Market conditions, property characteristics, financing, negotiations, contract terms and personal decisions make every transaction different. Use these experiences to evaluate whether Todd’s approach aligns with the representation you want.
Testimonials describe individual experiences and are not a guarantee of future results. Speak with Todd about your property, timing and goals before deciding on the right strategy.
Client Review Highlights
Feedback From Buyers and Sellers
These brief excerpts highlight comments published by clients who described their experiences working with Todd. Use the independent profile links below to read additional available reviews.
Yvette discussed Todd’s work ethic, property marketing and willingness to provide honest guidance while helping the family sell one home and purchase another.
“He was super responsive.”
Yvette Wong Buyer and seller
After Todd helped Paul purchase a home, Paul returned when it was time to sell and discussed Todd’s market knowledge and preparation recommendations.
“Excellent communication all the way around.”
Paul B. Buyer and seller
Don and Paulette described working with Todd months before their move, including the time he spent learning what the family needed and staying ahead of transaction details.
“He truly always had our best interest at heart.”
Don and Paulette Halter Homebuyers
Published Review Profiles
Read Additional Client Feedback on Independent Platforms
Outside review profiles provide another way to evaluate client feedback and Todd’s professional experience. Review totals and profile information can change, so no fixed rating or count is stated here.
Zillow Reviews
Open Todd’s public Zillow profile to read available client reviews and professional information published on that platform.
Read Reviews on ZillowRateMyAgent Reviews
Review Todd’s public RateMyAgent profile, including available buyer and seller feedback and platform-provided transaction information.
Read Reviews on RateMyAgentShare Your Experience
Past clients can use the direct Google review link to provide an honest description of their own experience working with Todd.
Leave Todd a Google ReviewThemes in Client Feedback
What Clients Value About Working With Todd
Published reviews describe different transactions, but several service themes appear repeatedly across buyer and seller experiences.
Straightforward Advice
Todd explains available options, identifies concerns and develops recommendations around the client’s goals instead of applying unnecessary pressure.
Responsive Communication
Clients need to understand what is happening, what comes next and when a decision is required. Clear updates reduce avoidable uncertainty.
Transaction Management
Todd’s project-management approach helps keep responsibilities, documents, participants and contractual dates organized throughout the process.
Practical Problem-Solving
When inspections, appraisal, financing or timing create difficulties, Todd helps evaluate the available options and coordinate the next steps.
Choose the Working Relationship
What to Ask Before Selecting a Realtor
Reviews are valuable, but they should be considered alongside experience, market knowledge, communication style and the proposed strategy for your situation.
- How will we communicate, and how often should I expect updates?
- How will you evaluate comparable sales and current competition?
- How will you help me prepare for inspections and negotiations?
- What happens if financing, appraisal or closing timing changes?
- How do you manage contractual dates and transaction details?
- What experience do you have with my area or property type?
A Clear Representation Process
What You Can Expect When Working With Todd
1. Initial Conversation
Discuss your goals, preferred timing, concerns and decision-making priorities before determining the appropriate next step.
2. Property-Specific Strategy
Build a buyer or seller plan based on financing, location, property characteristics, comparable evidence and current competition.
3. Clear Coordination
Organize documents, deadlines and communication with lenders, inspectors, appraisers, title professionals, contractors and other parties.
4. Support Through Closing
Remain engaged through negotiations, inspections, appraisal, financing, title, final walkthrough and closing coordination.
Buyer and Seller Representation
Different Goals Require Different Strategies
Working With Todd as a Buyer
Todd helps buyers establish priorities, compare communities, evaluate homes and understand the complete purchase. Representation can include searches, tours, comparable-sale analysis, offer preparation, inspections, negotiations and closing coordination.
Working With Todd as a Seller
Seller representation begins with the home, neighborhood, condition and owner’s goals. Todd reviews relevant sales and competition before developing a preparation, pricing, presentation, marketing and negotiation strategy.
Property and Move Types
Additional Ways Todd Helps West Valley Clients
55+ Communities
Compare housing, amenities, age and occupancy qualifications, fees and community structure throughout Surprise, Sun City and Sun City West.
Compare 55+ CommunitiesNew Construction
Compare builders, homesites, options, incentives, financing, inspections and the completed purchase price with resale alternatives.
Read the New-Construction GuideRelocation
Use virtual consultations, neighborhood comparisons, live-video tours and remote transaction coordination when moving from outside Arizona.
Discuss Your Relocation With ToddMilitary and VA Buyers
As a U.S. Army veteran, Todd assists military and veteran buyers while coordinating loan questions with the buyer’s qualified VA lender.
Talk With Todd About Your MoveSelling and Buying Together
One Move Can Involve Two Connected Transactions
Clients who must sell one property while purchasing another need a plan for timing, financing, preparation, possession, contingencies and backup options. A strong offer or listing strategy cannot be developed in isolation from the other transaction.
Todd helps organize the sequence, identify decision points and coordinate with the lender, title company and other professionals so the client understands the tradeoffs before committing.
Local Experience and Direct Representation
Decide Whether Todd Is the Right Fit for Your Move
Todd Pooler is a Surprise-based Realtor, U.S. Army veteran and experienced real estate professional serving buyers and sellers throughout Surprise and the West Valley.
The best next step is a direct conversation about your goals, property, timing and concerns. Todd can explain how he would approach the assignment so you can evaluate the service before deciding whether to proceed.
Working With Todd
Frequently Asked Questions
Are these reviews from clients?
The excerpts are attributed to people who described their experiences working with Todd. Additional published feedback can be reviewed through the linked Zillow and RateMyAgent profiles.
Does every client receive the same result?
No. Market conditions, property characteristics, financing, negotiations, contract terms and personal decisions affect every transaction. Reviews do not guarantee a future price, timeline or outcome.
Does Todd represent both buyers and sellers?
Yes. Todd works with homebuyers and sellers and can help clients develop a coordinated plan when selling one property while purchasing another.
Does Todd help first-time homebuyers?
Yes. First-time buyers receive explanations and guidance concerning financing preparation, searches, showings, offers, inspections, appraisal, title and closing.
Can Todd help with relocation to Arizona?
Yes. Relocating buyers can request virtual consultations, live-video showings, neighborhood comparisons and remote coordination when they cannot attend every appointment in person.
Does Todd work with military and VA buyers?
Yes. Todd is a U.S. Army veteran and assists military and veteran buyers while coordinating VA loan qualification and program questions with the buyer’s qualified lender.
Can Todd represent me when buying new construction?
Potentially, subject to the builder’s current registration and representation policies. Contact Todd before registering online or visiting a sales center so the requirements can be reviewed.
What areas does Todd serve?
Todd is based in Surprise and serves buyers and sellers throughout the West Valley, including Surprise, Sun City, Sun City West, Buckeye, Goodyear, Avondale, Litchfield Park and nearby communities.
How can a past client leave a review?
Past clients can use the direct Google review link to share an honest description of their own experience.
How do I schedule a conversation with Todd?
Call or text (602) 432-3557, email todd@thepoolergroup.com or review the Meet Todd Pooler page.
Client testimonials describe individual experiences and are not a guarantee of future results. Real estate outcomes vary according to the property, market conditions, financing, negotiations, contract terms and client decisions.
Ready to Discuss Your Real Estate Goals?
Whether you are buying, selling, relocating or coordinating both sides of a move, start with a direct conversation about your priorities and the strategy they require.
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